Vancouver 2002: People Day

Vancouver 2002: First page Agenda-at-a-glance Business Day Technology Day People Day Speakers Sponsors

People Day - April 4th 2002

Today we put YOU the visitor, user, customer in focus. How do people react to your site? Listening to your visitor is number one in people skills, are you listening to your visitors? Understanding how users relate and respond to a site is key to online success. Today we'll look as several proven techniques for listening and responding to your customers.

By the day's end, you'll walk away with tangible ideas and a good understanding of how to increase and improve the number of users and results of your website. Whether that means sales, communications, disseminating information or serving a community.


Agenda

7:45 - 8:45am Registration and Refreshments
8:45 - 9:00am Opening Remarks
9:00 - 10:30am Two back-to-back sessions for all attendees Room C300 Theatre
9:00 - 9:45am

Are people really your most important asset?

Presented by Hal Alpiar
CEO of A-BussinessWorks
Healthcare Management and Marketing

This fast-paced session will open the eyes of even the most experienced managers, and those who seek to be optimally effective. Come prepared to answer, and to think about your answers to over 50 critical business growth questions. Take home practical application techniques that work online and off to strengthen the people part of your business.

 
9:45 - 10:30am

Smart email marketing strategies: acquire, engage, retain

Presented by Peter Steele
CEO of Connectus Direct Solutions Inc

Businesses today are implementing successful and responsible email marketing programs by sending email that is relevant, timely and expected. No other medium is as immediate, easy to use or inexpensive.

Learn how to save time, generate revenue and reduce costs by leveraging the technologies available to marketers through email marketing. Learn tricks of the trade for powerful rules-based segmentation, marketing automation, true testing and tracking, and smart viral tactics to create a personal dialogue with each individual customer.

10:30 - 10:50am Morning Refreshment Break
10:50 - 11:00am

Sponsor Presentation:
Simon Jennings , Sales Director
Yahoo! Canada

11:00 - 12:30pm Two back-to-back sessions for all attendees: Room C300 Theatre

11:00 - 11:45pm
Take your PR to town: PR and the Internet

Presented by Gwendolynn Gawlick
Boss Diva of PR Diva.com

Part one of this two-part session addresses the following questions: What do you do now with all the information you have about online marketing and PR? What does a good PR plan consist of? How do you take it to the web? And how does it resemble traditional PR?

11:45 - 12:30pm
How-to create and manage vibrant discussion lists and forums!

Sponsored by Adventive.com
Presented by Adam Audette
Editor in Chief for Adventive.com
Moderator i-Wireless Digest
moderator of the bCentral Daily Digest
(formerly LinkExchange Digest)

Learn how to foster a vibrant, interactive community through participation, fair moderation and controversy. Forums and discussion lists connect people who want to share their experience and opinions, and garner insight and feedback from peers. Who better to learn from than your peers?

When companies make forums and discussion lists a communications priority, they empower participants and position themselves as industry leaders. They also create a channel for promotion and for relaying their company "message". During this session, Adam Audette will provide a detailed look at the benefits, challenges and tools related to creating and maintaining an active discussion list or forum.

12:30 - 1:30pm Lunch and networking
1:30 - 3:30pm Four sessions are offered. Please choose one per block
1:30 - 2:30pm: Block 1| Breakout Session
a) Email marketing put to work
Room C300 Theatre

Presented by Peter Steele
CEO of Connectus Direct Solutions Inc

Anatomy of an effective email marketing program: A look at the difference between email marketing as a regular means of communications and building customer relationships versus email marketing campaigns. We'll take a detailed look at how a Canadian company is using all aspects of email marketing to acquire, engage and retain customers.

 

b) How to Get Listed on the Open Directory
Room C130


Presented by Joe Sullivan
Meta Editor, Open Directory (DMOZ.org)

Make sure your site is listed correctly with the world's largest directory. Google, AOL plus many other top search engines use the Open Directory for producing search results. Learn how to communicate with directory editors.

 
2:30pm - 3:30pm: Block 2| Breakout Session
a) Implementing an online PR plan
Room C300 Theatre

Presented by Gwendolynn Gawlick
Boss Diva of PR Diva.com

An overview of the tools and best practices for implementing your online PR plan along with pointers and tips on how-to write and distribute online press releases.

 
b) Analyzing your log files
Room C130

Presented by Heidi Hendricks
Marketing Director of the National Wildlife Foundation
Also p
resented by Jeffrey Eisenberg
CEO of FutureNow Inc
Publisher of the Grok.com newsletter

A review of the information a Marketing Manager or CEO need to know about their website customer activity - summaries and custom reports; log file analysis, filters, and a look at the tools for monitoring.

 
3:30 - 3:50pm Afternoon Refreshment Break
3:50 - 5:15pm Two back-to-back sessions for all attendees Room C300 Theatre

3:50 - 4:30pm
How to write strong copy for email and newsletters
Presented by Nick Usborne

Outlines the particular challenges and rewards of communicating with your readers through email and newsletters.

4:30 - 5:15pm
Web reports and analytics: what marketers and business owners need to know
Presented by Jeffrey Eisenberg
CEO of FutureNow Inc

In this session we will a look at some formulas, reports and tools for measuring return on investment (ROI) and the effectiveness of our Internet marketing plans.

5:15 - 5:30pm Conference Wrap-Up, Closing remarks and acknowledgements

 

 


Look also at:

Business Day April 2nd | Technology Day April 3rd

*Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker. Please check back for updates.

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